How to Buy From Us
How to Buy From Us:
You can view and price the products online at Products then:
purchase online and pay your invoice by online direct credit to our bank account
or purchase online and pay your invoice by online credit card using Flo2Cash of Albany, Auckland by Visa, or MC only
or purchase online and pay your invoice by email with your order by Visa, Mastercard or Amex only
or purchase online and pay your invoice by phone on Auckland (09) 303 3544 by cheque, Visa, MC or Amex only
or visit our shop in Victoria Park Market map in the Auckland CBD and pay by cash, Eftpos, Visa, MC or Amex only.
There are more details on each of these options further down this page.
For online purchasing from overseas, because tobacco-related fraud is higher than in other industries, we have restricted the use of foreign-based credit cards. If you are a genuine purchaser and your card is rejected by our Gateway, for reasons other than "insufficient funds", please Contact Us .
Place of Trade and Opening Hours:
Pipe Dreams trades from the ground floor Boiler Room Emporium front of Victoria Park Market at 210 Victoria Street West, (that's west of Queen Street and the CBD) see map, , Auckland City, New Zealand.
We are now open from 10.00 am to 6.00 pm Monday to Saturday and 10.00 am to 4.00 pm Sunday every week of the year except Christmas Day.
Conditions of Sale:
You must be at least 18 years of age to purchase those items which are directly smoking-related.
This requirement applies to on-site, phone and online shopping.
Parking:
Kerbside parking, courtesy of Auckland City Council, is available around the Market at $1.00 for 1 hour (minimum charge), Monday to Saturday (Sunday is free parking). Get a ticket for your dashboard from the nearest machine.
Victoria Park Market has a parking building, at the city end, leased by Wilson Parking, with hourly parking at $3.00 per hour, Monday to Sunday. Get a ticket for your dashboard from a machine on the floor where you park.
Both areas are patrolled regularly and $1.00 (or $3.00) is good insurance against $12.00 to $40.00 infringement notices.
On-Site Shopping:
We can supply goods at the shop for payment by:
- Cash
- Eftpos (Debit Card),
- Credit Card (Mastercard, Visa and Amex only).
and on-site collection of goods.
Freight:
For freighting of goods, you can choose from a range of Courier or Carrier options which will be quoted to you and included in the total charge. NZ Couriers and NZ Post's Courier Post and Parcel Post can now be tracked online, by you, for no extra charge. We will advise you of these tracking details, once payment is received and the goods are dispatched.
Online Purchasing with Online Payment:
For online purchasing and payment by Direct Credit directly to our bank account:
- view the website,
- place your orders in the shopping cart,
- select the shipping destination/mode of transport,
- complete the order confirmation,
- the system will send you a tax invoice, with our GST number, by email,
- choose the 'Online Banking' payment method,
- complete the direct payment option with your bank
- we will be notified of the receipt of your funds by our bank the next business day for dispatch of your goods,
- we will then confirm our receipt of your funds, by email,
- finally, we will confirm dispatch to you, with tracking details, by email.
For online purchasing and payment by Credit Card online using Flo2Cash of Albany, Auckland (includes Visa and MasterCard only):
- view the website,
- place your orders in the shopping cart,
- select the shipping destination/mode of transport,
- complete the order confirmation,
- the system will then send you a tax invoice, with our GST number, by email,
- choose the 'Flo-2-Cash' payment method to pay the invoice,
- complete your chosen Credit Card payment option with Flo-2-Cash
- we will see the receipt of your funds by our bank the next business day for dispatch of your goods,
- we will then confirm our receipt of your funds, by email,
- finally, we will confirm dispatch to you, with tracking details, by email.
Online Purchasing with Offline Payment:
For online purchasing and offline email payment by Credit Card (Visa, MasterCard & Amex only):
- view the website,
- place your orders in the shopping cart,
- select the shipping destination/mode of transport,
- complete the order confirmation,
- the system will send you a tax invoice, with our GST number, by email,
- choose the 'Offline Credit Card (by Email)' payment method to pay the invoice,
- complete your chosen payment option email form with your credit card details and email it to us
- we will enter your credit card details in to our EFTPOS terminal which will notify us immediately of our transaction processing bank's approval of the transaction for dispatch of your goods,
- we will then confirm our receipt of your funds, by email,
- finally, we will confirm dispatch to you, with tracking details, by email.
Online Purchasing with Payment by Phone :
For online purchasing and offline phone payment by Credit Card (MasterCard, Visa and Amex only) or by cheque:
- view the website,
- place your orders in the shopping cart,
- select the shipping destination/mode of transport,
- complete the order confirmation,
- the system will send you a tax invoice, with our GST number, by mail or email, as appropriate,
- choose the 'Offline Credit Card or Cheque (by Phone)' payment method to pay the invoice,
- phone us and either:
- give us your credit card number and expiry date verbally for our online terminal clearance and subsequent dispatch of your goods,
- or a cheque may be used by verbal agreement on the phone and the goods will be dispatched once the cheque has cleared. Cheques to be made out to 'Luggen Trading Ltd' only and mailed to Luggen Trading Ltd at P.O. Box 84-150, Westgate, Auckland 0657.
- we will then confirm our receipt of your funds, by phone or email, as appropriate,
- finally, we will confirm dispatch to you, with tracking details, by phone or email, as appropriate.
Visit Our Shop in Victoria Park Market:
Visit our shop in Victoria Park Market in the Auckland CBD and pay by cash, Eftpos, Visa , MC or Amex only. Here is a map to help find Victoria Park Market .
Time to Dispatch:
Please allow up to 5 - 7 working days for the dispatch of goods from us to you. Remember, we will confirm dispatch to you, by email, along with tracking details.
Phone Number:
Our phone number locally is 303-3544, nationally is (09) 303-3544 and internationally is +64 9 303-3544.
International callers please note that we are usually 12 hours ahead of GMT (Greenwich Mean Time - UK).
Map:
Here is a map to help find Victoria Park Market .
